Privacy Policy
At Cloudline Optics, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our eyewear products.
Information We Collect
We collect various types of information when you visit our website or make a purchase. This includes:
- Personal Information: When you place an order or sign up for our newsletter, we may collect personal information such as your name, email address, mailing address, and payment details.
- Usage Data: We may collect data on how you use our website, including your IP address, browser type, device information, and pages visited.
- Cookies: We use cookies to enhance your browsing experience, personalize content, and track usage statistics.
How We Use Your Information
We use the information we collect in the following ways:
- To process orders: We use your personal details to fulfill and deliver your orders.
- To improve our services: Usage data helps us understand how visitors interact with our website so we can improve the user experience.
- For marketing purposes: We may send you promotional emails about new products, special offers, or updates to our services. You can opt out of these emails at any time.
- For customer support: We may use your information to respond to inquiries, process returns, and provide ongoing customer support.
How We Protect Your Information
Your personal information is protected through a combination of physical, electronic, and administrative measures. We use encryption technologies, secure payment gateways, and other best practices to safeguard your data.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us with business operations such as payment processing and shipping. These third parties are obligated to protect your information and use it solely for the purpose of providing the requested services.
Your Rights
As a customer, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal data.
- Deletion: You may request the deletion of your personal data, subject to legal obligations.
- Opt-out: You can opt out of marketing communications at any time by clicking the unsubscribe link in the email or contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us improve the functionality of our website and provide personalized content and advertising. You can disable cookies through your browser settings, but this may impact some website features.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies when visiting them.
Children's Privacy
Cloudline Optics does not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal data from a child, we will take steps to delete that information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "last updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at [email protected].